100bet Frequently
Asked Questions

100bet requires a valid government-issued photo ID to verify your account. Accepted documents include a Bangladesh National Identity Card (NID), passport, or driving licence. You may also need to submit proof of your payment method, such as a screenshot of your bKash or Nagad account showing your registered mobile number. Verification is required before your first withdrawal is processed.

The minimum age to register and play on 100bet is 18 years. This is a strict policy with no exceptions. Any account found to belong to a person under 18 will be closed immediately and all funds returned to the verified payment source. By registering, you confirm that you meet this age requirement.

To reset your 100bet password, click the "Forgot Password" link on the login page and enter your registered email address or mobile number. You will receive a reset link or verification code within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message, check your spam folder or contact support at [email protected].

No. Each player is permitted only one active 100bet account. Creating duplicate accounts is a breach of the Terms and Conditions and may result in the closure of all associated accounts and forfeiture of any pending winnings. If you have accidentally created a duplicate account, contact support immediately to resolve the situation before it affects your standing.

To deposit via bKash on 100bet, log in to your account, go to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit, then follow the on-screen instructions to complete the payment through your bKash app or by dialling the bKash USSD menu. Most bKash deposits are credited to your 100bet account within a few minutes.

bKash deposits on 100bet are typically credited instantly or within 5 minutes of a successful transaction. In rare cases involving network congestion or verification checks, processing can take up to 30 minutes. If your deposit has not appeared after 30 minutes and the bKash transaction was confirmed on your end, contact 100bet support with the transaction reference number.

The minimum deposit amount on 100bet is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit set at the platform level, though individual payment providers may impose their own transaction caps. Check your bKash or Nagad app for any per-transaction limits that may apply.

Yes, 100bet supports withdrawals to Nagad accounts. To withdraw, go to the Withdrawal section in your account, select Nagad, enter your registered Nagad mobile number and the amount you wish to withdraw, then confirm. Withdrawals to Nagad are generally processed within 1 to 24 hours after approval, depending on your account verification status and current processing volumes.

The minimum withdrawal amount on 100bet is ৳500 BDT. Withdrawals below this threshold cannot be processed. There is no fee charged by 100bet on standard withdrawals; however, your payment provider (bKash, Nagad, Rocket, or your bank) may apply their own transaction fees. We recommend checking your provider's fee schedule before initiating a large withdrawal.

Most withdrawals on 100bet are processed within 1 to 24 hours after the request is approved by our team. Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) tend to arrive faster than bank transfers, which can take 1 to 3 business days depending on the receiving bank. Delays beyond 24 hours are uncommon; if your withdrawal is overdue, contact support with your transaction reference.

100bet does not charge any platform-side fees on deposits or withdrawals. All transaction costs charged by third-party payment providers — such as bKash, Nagad, Rocket, or your bank — are governed by those providers' own fee structures and are separate from 100bet's service. To avoid unexpected deductions, review your mobile wallet's fee schedule for send and receive transactions before transacting.

Yes, 100bet covers Bangladesh Premier League (BPL) matches with a wide range of betting markets including match winner, top run-scorer, total sixes, innings totals, and live in-play betting. BPL is one of the most popular betting events on the platform for Bangladeshi players, and markets are typically available from the moment fixtures are confirmed right through to the final ball.

100bet offers an extensive range of cricket betting markets covering BPL, IPL, T20 World Cup, ICC events, and Bangladesh Tigers international fixtures. Available markets include match winner, toss winner, top batsman, top bowler, total runs, total wickets, first over runs, method of dismissal, and full live in-play markets during ongoing matches. Markets vary by match and competition tier.

100bet features hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The slots library includes classic 3-reel fruit machines, modern 5-reel video slots with bonus rounds, Megaways mechanics, and jackpot slots with large prize pools. You can browse the full catalogue by provider, theme, or volatility level from the Slots section of the platform.

Yes, 100bet is fully optimised for mobile play directly through your smartphone or tablet browser — no app download is required. The mobile version of the platform supports all features including deposits, withdrawals, sports betting, live casino, and slots. The interface adapts automatically to your screen size, so you get a clean, fast experience whether you are on Android or iOS.

All games on 100bet use certified Random Number Generator (RNG) technology supplied by reputable third-party game studios including Pragmatic Play, Evolution Gaming, and NetEnt. RNG-based games are independently tested to ensure outcomes are statistically random and cannot be manipulated by the platform. Live casino games are streamed in real time from professionally managed studios, providing an additional layer of transparency.

100bet offers a welcome bonus for new players on their first deposit. The exact bonus amount, match percentage, and minimum deposit threshold are displayed on the Promotions page at the time of registration. Welcome bonuses at 100bet are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. Always read the full bonus terms before opting in.

A wagering requirement (also called a playthrough requirement) specifies how many times you must bet the bonus amount — or the bonus plus deposit — before any winnings from that bonus can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before a withdrawal is approved. Specific wagering multipliers are listed in each promotion's terms.

Yes, all bonuses on 100bet have an expiry period within which the wagering requirements must be completed. The expiry timeframe varies by promotion and is clearly stated in the individual bonus terms — typically ranging from 7 to 30 days from the date the bonus is credited. Any bonus balance and associated winnings that remain when the expiry period ends will be forfeited automatically.

No, bonus funds and any winnings generated from them cannot be withdrawn until the full wagering requirement has been met. If you choose to withdraw your real-money balance before completing the wagering requirement, the remaining bonus balance and any bonus-derived winnings will be forfeited. Your real-money deposits are always available for withdrawal independent of any active bonus, subject to standard verification checks.

100bet uses 256-bit SSL encryption to protect all data transmitted between your device and our servers, and sensitive account information is stored using industry-standard encryption at rest. Your financial details are never stored directly on 100bet servers — payment transactions are handled by certified payment processors. Two-factor authentication and account activity monitoring provide additional layers of protection against unauthorised access.

100bet collects only the personal data necessary to operate your account and comply with identity verification requirements. Your data is never sold to third parties. Access to personal data is restricted to authorised staff on a strict need-to-know basis, and all data handling practices are described in full in our Privacy Policy. You may request a copy of your data or ask for corrections at any time by contacting support.

To self-exclude from 100bet, contact our support team directly at [email protected] and request a self-exclusion. You can choose an exclusion period of between six months and five years. Once activated, your account will be suspended for the full duration with no ability to deposit, bet, or access games. Self-exclusion is irreversible for the chosen period and is designed to provide firm protection for players who need a break.

Yes, 100bet allows you to set daily, weekly, or monthly deposit limits directly from your account settings. Once your chosen limit is reached, further deposits are blocked until the period resets. Requests to increase a deposit limit take 24 hours to take effect, giving you a cooling-off period. Limit reductions are applied immediately. This tool is free and available to all registered players at any time.

100bet customer support is available 24 hours a day, 7 days a week, including Bangladesh public holidays. You can reach the support team by email at [email protected]. Our team aims to acknowledge all enquiries within one business day and resolve most issues within 24 to 48 hours. For responsible gaming requests such as self-exclusion or account limits, these are treated as priority cases and handled as quickly as possible.